New website…with all the usual creativity / chaos

Welcome to my new website, sorry about the mess, as you pick your way around the internet equivalent of packing boxes, and are served tea in a chipped mug. I’ve started with the chaos, hoping that the creativity will follow. Pop a comment into the visitors book to say hi. Regards Rob      

dmClub does VisualVoicemail Carlsberg Would be Proud Of

Hands up all those familiar with the classic Carlsberg television commercials? Though you might not be partial to that particular brand of beer yourself, there’s no denying the entertainment value of those ads. Whether they’re reinventing our weekly grocery shop… Or rewriting the traditional marriage vows… …There’s a lesson to be learned behind all the […]

Callflow: What it is and why it matters

They say that when you do things right, people won’t be sure that you’ve done anything at all. Yet do things badly and people will soon notice. Such is the case with callflow, where the difference between doing it right and doing it badly could make all the difference between a successful sale and an […]

Six easy ways to cut the cost of your call answering service

Whether your New Year’s Resolution is to make savings in your company, or to invest in a telephone call answering service without paying a fortune, you may be pleased to hear that dmAnswers14 comes with a host of options for minimising the cost of your telephone answering service. With dmAnswers14, your business calls are answered […]

Our New Year’s Resolution for 2015

This is the time of year when business owners typically take time out to reflect on the year that has past and plan for the year ahead. Whilst customer service has always been an important value for dmClub, we are planning to raise the bar in 2015 after a number of years of innovative product development. […]

How to Boost Your Business in 2015

Now the New Year is with us, we’re delighted to announce the upcoming launch of your new dmBizClub, providing a wealth of free resources, exciting services and special events designed to help your business thrive in 2015 and beyond. Putting the ‘club’ in dmClub From the very start, supporting your business meant more to us […]

6 Small Business Trends for 2015…

…and what to do about them Around this time of year, I like to reflect on the year that has been, identify business trends and think about the year to come in terms of our customers’ needs and our own. Here are six trends that caught my attention and my thoughts about what we can […]

Have 0844, 0845 and 0871 numbers had their day?

The cost of dialling 0844, 0845 and 0871 numbers could be the difference between a client calling you or your competitor! What’s more, legislation has changed the scope of what these numbers can be used for. On 13th June, 2014 the Consumer Rights Directive became law – including legislation relating to consumer service calls (like […]

Candidate CRM & Workflow systems for Data Driven Marketing

I thought that I would share some ideas that we have been working on in the areas of Sales/Marketing/CRM… We are calling it Data Driven Marketing, and it is all about making it easier for our customers to use our products better, and to use more of our products.  We are looking around for a […]

How MoNo-MeLi could rule the world

My recent blog posts, “Does LAMP need a successor?” and “Introducing MoNo-MeLi – the heir to LAMP’s thone” generated quite a bit of conversation on LinkedIn. Off the back of these comments, I’ve managed to develop the MoNo-MeLi plan further. So, the key quality criteria for using a platform to perform a certain task are: […]

1 2 3 4