Monthly Archives: January 2013
On seperating operational, tactical and strategic computing.
- Posted by Rob Darwin
- Posted on January 29, 2013
- Agile Development,CRM Customer Relationship Management Software,FOSS Free Open Source Software,Software Design,Uncategorized
- No Comments.
I was recently involved in a discussion on OpenERP, when I suggested that one might export data from the main ERP system for seperate processing using SQL and Excel for reporting. This was regarded by some as a criticism of the ERP system’s reporting capability, however I think that this is quite natural for the […]
CRM and “the one post-it note at a time” syndrome
- Posted by Rob Darwin
- Posted on January 6, 2013
- CRM Customer Relationship Management Software
- No Comments.
Imagine, the phone rings, and as you take the call, a colleague hands you an A3 sheet which is full of useful post-it notes for the call. Who is the customer ,what are their contact details, post-it notes with key details of the last 5 calls, the product that they are thinking of buying and […]
Categories
- Agile Development
- Business Trends
- CRM Customer Relationship Management Software
- dmBizClub
- FOSS Free Open Source Software
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- Mobile
- Product Management
- Products
- Software Design
- Testing
- The Number Club
- Tips and Tricks
- Uncategorized
- VOIP
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Recent Posts
- TheNumberClub.com… a new business
- New website…with all the usual creativity / chaos
- dmClub does VisualVoicemail Carlsberg Would be Proud Of
- Callflow: What it is and why it matters
- Six easy ways to cut the cost of your call answering service